Importance of Employee Engagement for any Organisation

To reach the organization's goals and aims, it is important that the people who work there are dedicated and interested in what they do. Organizations see their workers as their capital. Because of this, there should be a clearer plan for how to manage human capital in a productive way. A study by Maniam Kaliannana and Samuel Narh Adjovu called "Effective employee engagement and organizational success: a case study" makes a few important points about employee engagement. For example, it is very easy to change how workers feel about their jobs and how involved they are in their work. Employee involvement is based on trust, honesty, two-way commitment, and communication between an organization and its members. It is a way of doing business that makes it more likely that a business will succeed by improving the performance, productivity, and well-being of both the organization and the person. It can range from bad to good. It can be cared for and grown in a big way (Armstrong, 2000).

Positive attitudes and actions that lead to better business results are what employee involvement is all about. These things trigger and reinforce each other. Employee engagement means that our employees take pride in working for our company and are loyal to it. It also means that they promote our company to our clients, users, and customers and go the extra mile to finish a piece of work. It also means that we use our employees' knowledge and ideas to improve our products and services and be creative about how we work. Finally, it means that we get a deeper commitment from our employees so that they take less time off, are less sick, and have fewer accidents. Tower Watson looked at 50 companies over the course of a year and found that the ones with the most engaged employees saw their operating income go up by 19% and their earnings per share (EPS) go up by about 28%. On the other hand, companies with low employee involvement saw their operating income drop by more than 32% and their earnings per share drop by 11% (McConnell, 2011). In a study that Wells Fargo Company did to find out what factors inside the company affect how the business does, they found a link between high employee engagement numbers and business productivity. This causes a chain of good things to happen, one of which is customer happiness (Tett and Meyer, 1993). 'Engagement' is replacing terms like 'job satisfaction,''motivation,' and 'commitment' in business, because it seems to be a better way to describe what those things mean.

References

Armstrong, M. (2000).Performance management: Key strategies and practical guidelines. London, UK: Kogan Page Limited.

McConnell (2011), “Business unit level relationship between employee satisfaction, employee engagement, and business outcomes: a meta analysis”, Journal of Applied Psychology, 87(2):268-279

Tett, R.P. and Meyer, J.P. (1993), “Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta-analytic findings”, Journal of Personnel Psychology, Vol.46 No. 2, pp. 259-93